Terms & Conditions

 

PAYMENTS

All items must be paid for in full before delivery.

Delivery is sadly not free of charge, the fee is to be agreed beforehand and can vary due to location. Payment is to be made to the courier as soon as the item has been delivered. 

SECONDHAND

It is really important to appreciate that most of the pieces I choose to work on are secondhand and have had a previous life. Whilst this means plenty of character and all round fabulousness, with it may also come minor imperfections relative to the age of the piece.  Therefore please expect some signs of general wear; That being said I make every effort to produce a high quality professional finish and any out of the ordinary issues will be alluded to in the item description so please read with care. 

All of my finishes are hand painted professionally but please bear in mind this is very different to a factory finished, mass produced product.

COMMISSIONS

Commissions are secured up front with a 50% deposit, the rest is due on completion prior to dispatch. Regrettably deposits for commission work are non-refundable.

In the event of any unforeseen circumstances whilst working on your piece, I reserve the right to alter the price of the commission accordingly if it involves extra work previously unaccounted for.

PHOTOGRAPHS

I have taken care to produce and edit accurate photographs on the site, however occasionally there may be variations in colour depending on the device being used. If you are unsure and need to see the exact shade, then please feel free to contact me, I will happily provide you with a paint swatch to try out at home.

The images, logo and text for this site belong to Maisie’s House and cannot be re used without permission.